Privacy Policy

Last updated: June 3, 2026

This Privacy Policy explains how Mold & Environmental Solutions PLLC (“Mold & Environmental Solutions,” “we,” “us,” or “our”), a North Carolina professional limited liability company, collects, uses, discloses, and safeguards information when you visit this website (the “Site”) or contact us to request services. By using the Site, you agree to the practices described in this Policy.

1. Who We Are

Mold & Environmental Solutions PLLC provides environmental, mold, asbestos, and due-diligence consulting services, primarily in North Carolina and South Carolina. We are the party responsible for the personal information collected through this Site.

Mailing address: 14804 Bishopstone Ct, Huntersville, NC 28078
Email: info@ncmold.com
Phone: 980-298-1185

2. Information We Collect

Information you provide to us

When you submit our contact or assessment-request form, we collect the information you choose to provide, which may include:

• Your name, email address, and telephone number;
• A description of your property and the issue you are facing;
• Your answers to form questions (for example, whether you have photos to submit, whether you own or are authorized to approve an inspection of the property, and how you prefer to be contacted);
• Any photos, documents, or other files you choose to upload; and
• Any other information you include in your message or communications with us.

Information collected automatically

Our hosting and security providers may automatically log limited technical information when you visit the Site, such as your IP address, browser type, device information, referring pages, and the date and time of your visit. This information is used for security, to operate the Site, and to understand general usage.

Cookies and similar technologies

We aim to keep the Site lightweight and do not use advertising or cross-site tracking cookies. The Site uses:

• Cloudflare Turnstile on our contact form to help prevent spam and automated abuse. Turnstile may set a cookie or read limited device signals to distinguish humans from bots.
• Google Fonts, which loads typography from Google’s servers; this may disclose your IP address to Google as part of delivering the fonts.
• Strictly necessary technical cookies that may be set by our hosting provider to operate and secure the Site.

You can control or disable cookies through your browser settings. Disabling strictly necessary cookies may affect how parts of the Site function.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes, assessments, and the services you request;
• Communicate with you about your request and our services;
• Operate, maintain, secure, and improve the Site;
• Prevent fraud, spam, and abuse; and
• Comply with applicable laws and our legal and professional obligations.

4. How We Share Your Information

We do not sell your personal information. We share information only as needed to operate our business and as described below:

• Service providers. We use trusted third parties to host the Site, store submissions and uploaded files, and deliver email notifications (including Cloudflare and our email provider). These providers process information on our behalf and are limited to the purposes for which we engage them.
• Professional advisors. We may share information with our attorneys, accountants, insurers, and similar advisors where appropriate.
• Legal and safety. We may disclose information when we believe it is reasonably necessary to comply with the law, respond to legal process, enforce our agreements, or protect the rights, property, or safety of any person.
• Business transfers. If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.

5. Data Storage and Security

Contact-form submissions and any files you upload are stored with our hosting and storage provider and transmitted to us for review. We maintain reasonable administrative, technical, and physical safeguards designed to protect your information against loss, theft, misuse, and unauthorized access, consistent with the North Carolina Identity Theft Protection Act (N.C. Gen. Stat. § 75-60 et seq.).

No method of transmission or storage is completely secure, and we cannot guarantee absolute security. In the event of a security breach involving personal information, we will notify affected individuals as required by North Carolina law, including N.C. Gen. Stat. § 75-65.

6. Data Retention

We retain personal information for as long as needed to respond to your request, provide our services, maintain business and project records, and comply with our legal, professional, tax, and insurance obligations. When information is no longer needed, we take reasonable steps to delete or securely dispose of it.

7. Children’s Privacy

The Site is intended for a general, adult audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us and we will take reasonable steps to delete it.

8. Your Choices and Rights

North Carolina does not currently have a comprehensive consumer data privacy statute granting general access or deletion rights. Even so, we are committed to honoring reasonable requests. You may:

• Request access to, correction of, or deletion of the personal information you submitted to us;
• Ask questions about how your information is handled; and
• Opt out of non-essential communications from us at any time by replying to a message or contacting us using the details above.

We will respond to verifiable requests as required by applicable law. Some information may be retained where we have a legal basis or obligation to keep it.

9. Third-Party Links

The Site may link to third-party websites and services (for example, our social media profiles). We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

10. Do Not Track

The Site does not respond to “Do Not Track” browser signals because no common industry standard for them has been adopted. We do not track you across third-party websites for advertising.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Changes are effective when posted to the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Policy.

12. Contact Us

If you have questions or requests regarding this Privacy Policy or your information, please contact us:

Mold & Environmental Solutions PLLC
14804 Bishopstone Ct, Huntersville, NC 28078
Email: info@ncmold.com
Phone: 980-298-1185